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The Live Linx
technical writing team is made up
of very experienced, talented, professional
writers. Our writers are all native
English speakers with proven experience
in creating marketing material and
technical documents.
Live Linx writers have solid technical
backgrounds in a variety of fields
including biotechnology, datacommunication,
telephony, healthcare products, network
management, optics, semiconductors,
medical devices, programming, databases,
data encryption, financial software
and more. Live Linx writers participate
in our on-going training programs
to ensure that they are always up-to-date
in the latest documentation trends,
and knowledgeable about the newest
technologies. Of course, all of our
writers are friendly and courteous,
and will integrate seamlessly into
your work environment.
We give you
the added benefit of our technology.
Our writers use advanced technology
to write efficiently and reduce human
error. We are experts in using proven
methodologies and innovative tools
for "singlesourcing" for
both delivery format and content.
We write once and automatically publish
to print, online help, HTML, XML,
SGML, and PDF. We always use style
tags, consistent formatting, conditional
text, and automatic links and cross-references
to guarantee the most "Technologically
Correct" documents every time.
Our "Single-Source for Multiple
Format" methodology also means
that future adaptations to different
media, localization for different
languages, and maintenance over time
is reliable and cost effective. Thanks
to our content reuse and single-source
approach, we provide our customers
with efficient technical writing and
low cost maintenance.
At Live Linx
we put special emphasis on serving
you. Our writers and project managers
are always available and are particularly
responsive and sensitive to your content,
quality, and scheduling needs. We
pride ourselves on our reliability
and our complete transparency. We
provide regular detailed reports to
ensure that you know exactly which
project elements we are working on.
We guarantee
that the documents we produce are
of the highest quality. We use strict
quality control methodologies, including
usability testing, to ensure that
our documents are accurate, easy to
use, clear, grammatically correct,
and reader-friendly. Our documents
are designed to meet the relevant
standards, like FDA, CE, Telcordia
and others.
We use our unique management approach
to make
sure that the same writers are available
to work
with you from one project to the next.
This
provides continuity and reduces the
learning
curve. When you need extra resources,
like before
a major release, we provide reinforcements.
When
things are quiet, we stay out of your
way. We use
our custom designed database to track
all projects
carefully and make sure we stick to
our scheduling
and budget commitments.
When you work with Live Linx you work
with an
entire team. This allows us to provide
you with: a
wealth of experience and expertise,
effective and
efficient project management, and
reinforcements
in a crunch. Live Linx actively manages
and
mentors all documentation teams. The
result is an
exceptional team that works efficiently,
meets
deadlines, and consistently produces
superior
results.
Live Linx provides on-going documentation
services to a wide variety of demanding
customers.
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